Press Releases

September 30, 2024 | Department of Child Support Services

Sonoma County best mid-sized county in state at helping parents reach successful child support agreements

The Sonoma County Department of Child Support Services has again been honored by the State of California for its work helping parents mutually agree on child support payments without undergoing an adversarial courtroom proceeding. Read full story

January 31, 2024 | Department of Child Support Services

Department of Child Support Services phone lines down

Due to a statewide disruption in service, phone lines for Sonoma County’s Department of Child Support Services are not working. This includes the automated 866-901-3212 line. While the phone system is down, clients may reach out to Child Support Services using Customer Connect, where they may leave a message or ask for a call back. A Participant ID number is required when logging into Customer Connect. Clients can also visit any local child support agency for assistance. Read full story

August 10, 2023 | Department of Child Support Services

Department of Child Support Services announces new programs to support local families

The Sonoma County Department of Child Support Services unveiled new resources this week to meet the diverse needs of local families, including programs to help parents simplify child support payments, reduce child support debts, and regain driver’s licenses that have been suspended for failure to pay child support. Read full story